FAQ
Frequently asked questions
Find answers to common questions about our services.
VPS (Virtual Private Server)
Go to VPS in the sidebar and select your server. You can view server stats, IP addresses, and perform power actions.
You can start, stop, and reboot your VPS from the detail page. These actions take effect immediately.
Click the Console button on your VPS detail page to open a browser-based VNC console. This is useful if SSH access isn't working.
On your VPS detail page, go to the Backups section. You can view available backups from there. Backups are created automatically on a scheduled basis.
On your VPS detail page, go to the Reverse DNS section. You can set a PTR record for your server's IP address. This is important for email delivery.
Contact support if your server is unresponsive and power actions don't help, if you need a server rebuild or rescue mode, if you need additional IP addresses, or for network-related issues.
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